Legal information
Definitions
Client: Any professional or natural person capable under the meaning of articles 1123 and following of the Civil Code, or legal entity, who visits the Site subject to these general conditions.
Services and Offerings: www.hotel-senechal.fr provides Clients with:
Content: All elements constituting the information present on the Site, including texts, images, and videos.
Client Information: Hereinafter referred to as “Information(s)” which corresponds to all personal data that may be held by www.hotel-senechal.fr for account management, customer relationship management, and for analyses and statistics purposes.
User: Internet user connecting to and using the aforementioned site.
Personal Information: “Information that allows, in any form, directly or indirectly, the identification of the physical persons to which they apply” (article 4 of Law No. 78-17 of January 6, 1978).
The terms “personal data”, “data subject”, “processor”, and “sensitive data” have the meanings defined by the General Data Protection Regulation (GDPR: No. 2016-679).
1. Presentation of the website.
In accordance with Article 6 of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, users of the website www.hotel-senechal.fr are informed of the identity of various stakeholders in its creation and monitoring:
Owner: SARL Hôtel Restaurant Le Sénéchal, share capital of €15,244.90, VAT number: FR36399095256 – Le Bourg, 12800 Sauveterre de Rouergue
Publication Manager: Hôtel Restaurant Le Sénéchal – info@hotel-senechal.fr
The publication manager can be a natural person or a legal entity.
Webmaster: Clément Capion – info@hotel-senechal.fr
Host: OVH – 2 rue Kellermann 59100 Roubaix 1007
Data Protection Officer: Hervé GERDELAT – info@hotel-senechal.fr
These legal mentions regarding GDPR are derived from the free legal notice generator for a website.
2. General conditions of use of the site and the services provided.
The Site constitutes a work of the mind protected by the provisions of the Intellectual Property Code and applicable international regulations.
The Client may not in any manner reuse, assign, or exploit for his own account all or part of the elements or works of the Site.
The use of the site www.hotel-senechal.fr implies full and unconditional acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, so users of the site www.hotel-senechal.fr are invited to consult them regularly.
This website is generally accessible to users at all times. However, an interruption for technical maintenance may be decided by www.hotel-senechal.fr, which will endeavor to inform users in advance of the dates and times of the intervention.
The website www.hotel-senechal.fr is regularly updated by www.hotel-senechal.fr responsible. Similarly, legal notices may be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to be aware of them.
3. Description of the services provided.
The website www.hotel-senechal.fr aims to provide information regarding all the activities of the company.
www.hotel-senechal.fr strives to provide accurate information on the site www.hotel-senechal.fr. However, it cannot be held responsible for omissions, inaccuracies, or deficiencies in updating, whether due to its own actions or those of third-party partners providing this information.
All information provided on the site www.hotel-senechal.fr is for informational purposes only and is subject to change. Moreover, the information on the site www.hotel-senechal.fr is not exhaustive. It is provided subject to modifications that may have been made since its online posting.
4. Contractual limitations on technical data.
The site uses JavaScript technology.
The Internet site cannot be held responsible for material damages related to the use of the site. Furthermore, the user of the site agrees to access the site using recent hardware that does not contain viruses and with a state-of-the-art, updated browser.
The site www.hotel-senechal.fr is hosted by a provider located in the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).
The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible durations, notably for maintenance, infrastructure improvements, failures of its infrastructures, or if the Services and Offerings generate abnormal traffic.
www.hotel-senechal.fr and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines, or computer and telephony equipment related to network congestion preventing access to the server.
5. Intellectual property and counterfeiting.
www.hotel-senechal.fr owns the intellectual property rights and holds the usage rights for all elements accessible on the internet site, including texts, images, graphics, logos, videos, icons, and sounds.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited, unless prior written authorization is obtained from www.hotel-senechal.fr.
Any unauthorized exploitation of the site or any of its elements will be considered as constituting counterfeiting and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
6. Limitations of liability.
www.hotel-senechal.fr acts as the publisher of the site. www.hotel-senechal.fr is responsible for the quality and accuracy of the Content it publishes.
www.hotel-senechal.fr cannot be held responsible for direct and indirect damages caused to the user’s equipment when accessing the website www.hotel-senechal.fr, and resulting either from the use of equipment not meeting the specifications indicated in section 4 or from the occurrence of a bug or incompatibility.
www.hotel-senechal.fr also cannot be held responsible for indirect damages (such as a loss of market or loss of chance) resulting from the use of the site www.hotel-senechal.fr.
Interactive spaces (possibility to ask questions in the contact area) are available to users. www.hotel-senechal.fr reserves the right to remove, without prior notice, any content deposited in this space that contravenes applicable legislation in France, particularly the provisions relating to data protection. If necessary, www.hotel-senechal.fr also reserves the right to pursue the civil and/or criminal liability of the user, particularly in the case of messages of a racist, insulting, defamatory, or pornographic nature, regardless of the medium used (text, photographs, etc.).
7. Management of personal data.
The Client is informed of regulations regarding marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).
7.1 Data Collection Responsibilities
For the Personal Data collected when creating the User’s personal account and when navigating on the Site, the data controller of Personal Data is Hôtel Restaurant Le Sénéchal. www.hotel-senechal.fr is represented by Hervé GERDELAT, its legal representative.
As the data controller of the data it collects, www.hotel-senechal.fr commits to respecting the legal framework in force. It is particularly the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and clients with complete information regarding the processing of their personal data based on the collection of their consents, and to maintain a treatment registry that accurately reflects reality.
Whenever www.hotel-senechal.fr processes Personal Data, it takes all reasonable measures to ensure the accuracy and relevance of the Personal Data concerning the purposes for which it processes them.
7.2 Purpose of collected data
www.hotel-senechal.fr may process all or part of the data:
- to allow navigation on the Site and the management and traceability of the services and offerings ordered by the user: connection and usage data of the Site, billing, order history, etc.
- to prevent and combat computer fraud (spamming, hacking…): hardware used for navigation, IP address, password (hashed)
- to improve navigation on the Site: connection and usage data
- to conduct optional satisfaction surveys on www.hotel-senechal.fr: email address
- to carry out communication campaigns (SMS, email): phone number, email address
www.hotel-senechal.fr does not sell your personal data, which are solely used out of necessity or for statistical and analytical purposes.
7.3 Right of access, rectification, and opposition
In accordance with European regulations in force, Users of www.hotel-senechal.fr have the following rights:
- right of access (Article 15 GDPR) and rectification (Article 16 GDPR), update, completeness of the personal data of Users, right to lock or erase the personal data of Users (Article 17 GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or when their collection, use, communication or storage is prohibited
- right to withdraw consent at any time (Article 13-2c GDPR)
- right to limit the processing of Users’ data (Article 18 GDPR)
- right to object to the processing of Users’ data (Article 21 GDPR)
- right to the portability of the data provided by Users when these data are subject to automated processing based on their consent or a contract (Article 20 GDPR)
- right to define the fate of Users’ data after their death and to choose to whom www.hotel-senechal.fr must communicate (or not) its data to a third party they have previously designated
As soon as www.hotel-senechal.fr becomes aware of a User’s death and in the absence of instructions from them, www.hotel-senechal.fr commits to destroying their data, unless its conservation proves necessary for evidential purposes or to comply with a legal obligation.
If the User wishes to know how www.hotel-senechal.fr uses their Personal Data, requests their rectification, or opposes their processing, the User can contact www.hotel-senechal.fr in writing at the following address:
Hôtel Restaurant Le Sénéchal – DPO, Hervé GERDELAT
Le Bourg, 12800 Sauveterre de Rouergue.
In this case, the User must indicate the Personal Data they wish www.hotel-senechal.fr to correct, update, or delete, while precisely identifying themselves with a copy of an identity document (ID card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on www.hotel-senechal.fr by law, particularly regarding the retention or archiving of documents. Finally, Users of www.hotel-senechal.fr can lodge a complaint with the supervisory authorities, including the CNIL (www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
www.hotel-senechal.fr undertakes not to process, host, or transfer Information collected from its Clients to a country outside the European Union or recognized as “non-adequate” by the European Commission without prior notification to the Client. However, www.hotel-senechal.fr remains free to choose its technical and commercial subcontractors provided they present sufficient guarantees regarding the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
www.hotel-senechal.fr commits to taking all necessary precautions to preserve Information security and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Client’s Information comes to the attention of www.hotel-senechal.fr, it must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, www.hotel-senechal.fr does not collect any “sensitive data”.
The Personal Data of the User may be processed by subsidiaries of www.hotel-senechal.fr and subcontractors (service providers), exclusively to achieve the purposes set out in this policy.
Within the limits of their respective responsibilities and for the aforementioned purposes, the main people who may access the Users’ data from www.hotel-senechal.fr are primarily the agents from our customer service.
7.5 Types of data collected
Regarding users of the Site www.hotel-senechal.fr, we collect the following data that are essential for the operation of the service and that will be retained for a maximum period of 13 months after the end of the contractual relationship:
Name, first name, phone number, email, personalized message.
8. Incident notification
Regardless of the efforts made, no method of transmission over the Internet and no electronic storage method is completely secure. Consequently, we cannot guarantee absolute security.
If we become aware of a security breach, we will notify the users concerned so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We commit to fully informing our clients of all issues relating to the security of their accounts and providing them with all necessary information to help them comply with their own regulatory reporting obligations.
No personal information of the user of the site www.hotel-senechal.fr is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the hypothesis of the acquisition of www.hotel-senechal.fr and its rights would allow the transmission of said information to the potential acquirer who would also be required to the same obligation regarding data retention and modification towards the user of the site www.hotel-senechal.fr.
Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, www.hotel-senechal.fr uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.
During the processing of Personal Data, www.hotel-senechal.fr takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.
9. Hyperlinks, cookies, and internet tags
The site www.hotel-senechal.fr contains a number of hyperlinks to other sites, set up with the authorization of www.hotel-senechal.fr. However, www.hotel-senechal.fr has no possibility of verifying the content of the sites thus visited, and will therefore not assume any responsibility for this.
Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time and free of charge from the options provided, knowing that this may reduce or prevent access to all or part of the services offered by the site.
9.1. “COOKIES”
A “cookie” is a small file of information sent to the User’s browser and stored on the User’s terminal (e.g., computer, smartphone) (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies cannot harm the User’s terminal.
www.hotel-senechal.fr may process the User’s information regarding their visit to the Site, such as the pages viewed, and searches performed. This information allows www.hotel-senechal.fr to improve the content of the Site and the User’s navigation experience.
Cookies facilitate navigation and/or provide the services offered by the Site; the User can configure their browser to decide whether or not to accept them so that Cookies are stored on the terminal or, on the contrary, rejected, either systematically or based on their issuer. The User can also set their browser software to prompt them to accept or refuse Cookies on a case-by-case basis before a Cookie is likely to be stored on their terminal. www.hotel-senechal.fr informs the User that, in this case, not all functionalities of their browser software may be available.
If the User refuses to store Cookies on their terminal or browser, or if they delete those stored, the User is informed that their navigation and experience on the Site may be limited. This could also be the case when www.hotel-senechal.fr or one of its service providers cannot recognize, for technical compatibility reasons, the type of browser used by the terminal, the language and display settings, or the country from which the terminal seems to be connected to the Internet.
Where applicable, www.hotel-senechal.fr declines any responsibility for the consequences related to the degraded functioning of the Site and the services potentially offered by www.hotel-senechal.fr, resulting (i) from the User’s refusal of Cookies (ii) from the inability of www.hotel-senechal.fr to store or view the Cookies necessary for their operation due to the User’s choice. For managing Cookies and the User’s choices, each browser’s configuration is different. It is described in the browser’s help menu, which will allow the User to know how to change their preferences regarding Cookies.
At any time, the User can express and modify their preferences regarding Cookies. www.hotel-senechal.fr may also enlist the services of external providers to help collect and process the information described in this section.
Finally, by clicking on the icons dedicated to social networks Twitter, Facebook, LinkedIn, and Google Plus on the Site of www.hotel-senechal.fr or in its mobile application and if the User accepts the deposit of cookies by continuing to navigate the Site or the mobile application of www.hotel-senechal.fr, Twitter, Facebook, LinkedIn, and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only deposited on your terminals if you consent by continuing your navigation on the Site or the mobile application of www.hotel-senechal.fr. At any time, the User can, however, withdraw their consent for www.hotel-senechal.fr to deposit such cookies.
9.2. INTERNET TAGS (“TAGS”)
www.hotel-senechal.fr may occasionally use Internet tags (also called “tags,” or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and thus store corresponding information, including the User’s IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the Site and on the various pages of the Site.
This technology allows www.hotel-senechal.fr to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed) as well as the User’s use of this Site.
The external service provider may eventually collect information about visitors to the Site and other websites through these tags, compile reports on the Site’s activity for www.hotel-senechal.fr, and provide other services related to its use and that of the Internet.
10. Applicable law and jurisdiction.
Any dispute relating to the use of the site www.hotel-senechal.fr is subject to French law.
Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts.